Frequently Asked Questions (FAQ)
General Questions
Q: What is RentaHatch?
A: RentaHatch is a service that provides hatching kits for families, schools, and homesteaders to experience the joy of hatching quail and chicken chicks at home.
Our kits include all the necessary equipment and support to ensure a successful hatching experience.
Q: How does the hatching kit rental process work?
A: Simply choose your preferred hatching kit, select your rental period and location, and book your kit through our website. Pick up the kit on your chosen start date, follow the provided instructions, and enjoy watching your chicks hatch and grow. Return the kit at the end of the rental period.
Hatching Process
Q: What is included in the hatching kits?
A: Each kit includes an incubator, brooder box, heat lamp, fertile eggs, chick feed, waterer, feeder, thermostat, bedding, and detailed instructions. Our Deluxe and Classroom kits offer additional items like egg candlers and educational materials.
Q: How long does it take for eggs to hatch?
A: This depends on the type of eggs. We provide reminders for important stages like lockdown and hatch day to help you through the process.
to plan the hatch you can also use our set date calculator and choose the desired type of bird to get detailed information.
Q: What should I do if an egg doesn’t hatch?
A: Not all eggs will hatch, which is a natural part of the process. If you have concerns or need assistance, our support team is available via Text and WhatsApp to help you.
Care and Maintenance
Q: How do I care for the chicks after they hatch?
A: Once the chicks hatch, transfer them to the brooder box and follow the care instructions provided. Ensure they stay warm, have access to food and water, and monitor their health.
Q: Can I keep the chicks after the rental period?
A: Yes, you can choose to keep the chicks. Make sure you have the necessary equipment and comply with local regulations regarding the keeping of quail or chicken. If you decide not to keep them, you can return the chicks along with the rental kit.
Booking and Rental
Q: How do I book a hatching kit?
A: Visit our website, select your preferred hatching kit, choose your rental period and location, and complete the booking process online. You will receive a confirmation email with all the details.
Q: What if I need to reschedule my rental period?
A: You can reschedule your rental period up to 7 days before your scheduled start date without any cancellation fees. Contact us if you need assistance with rescheduling.
Q: Is delivery available for the hatching kits?
A: Yes, we offer home delivery for an additional fee in some locations.
During the booking process, you can select the delivery option, if it is available.
Support and Resources
Q: What kind of support is available during the hatching process?
A: We provide comprehensive support via Text message and WhatsApp. Additionally, our text message reminders will keep you informed about important stages like lockdown and hatch day. Instructional videos and detailed guides are also included with your kit.
Q: Are there any educational resources included with the kits?
A: Yes, our Classroom and Deluxe kits include detailed educational materials to engage children and enhance the learning experience. These resources are perfect for schools and homeschool groups.
If you have any other questions or need further assistance, please don’t hesitate to contact us through our website. We’re here to help you every step of the way!
